State Farm® Insurance Agent Teresa Lumsden
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ronald Willis
September 25, 2026
5
out of
5
rating by Ronald Willis
"Mrs. Theresa's State Farm Agency has been remarkable to do business with over the years. We have been with them for over thirty five years and they have been nothing short of top notch! Any time we have been involved in an accident our claims have been handled with care. Any vehicle purchased has been processed with great rates and we have always had a great relationship with them over the years. Our home as well as all of our vehicles are covered by State Farm. They are great folks to do business with."
We responded:
"Hi Mr. Ronald,
Thank you so much for taking the time to leave us a review. We truly appreciate your kind words and are glad we could help. Your feedback means a lot to our team.
We’re grateful for the opportunity to serve you and make your insurance experience as smooth and supportive as possible. If there’s ever anything you need or any questions you’d like to go over, we’re here to help.
Thanks again, Mr. Ronald—your trust is valued, and we look forward to continuing to assist you in the future."
Jason Lewis
September 24, 2026
5
out of
5
rating by Jason Lewis
"Caleb and Elizabeth were very friendly and helpful in sorting out my daughter's car insurance."
We responded:
"Jason, thank you for your kind compliments. It’s always great to catch up with our
policyholders and their children. "
Christina Seifert
September 23, 2026
5
out of
5
rating by Christina Seifert
"Caleb & Teresa Lumsden's Team is helpful, supportive and great customer service with State Farm!"
We responded:
"Thank you for the 5-star review! We appreciate you choosing Teresa Lumsden State Farm. Our team looks forward to continuing to assist you with your insurance needs!"
Ron Butler
September 23, 2026
5
out of
5
rating by Ron Butler
"Love these folks....very professional and they have your best interest at heart!!!"
We responded:
"Thank you for the 5-star review, Ron! We appreciate you choosing Teresa Lumsden State Farm. Our team looks forward to continuing to assist you with your insurance needs!"
james pearson
September 23, 2026
5
out of
5
rating by james pearson
"I have been with Teresa Lumsden for over 30 years and I have never had a problem with any thing, including a few accidents. Always professional"
We responded:
"Thank you for the 5-star review! We appreciate you choosing Teresa Lumsden State Farm. Our team looks forward to continuing to assist you with your insurance needs!"
Glenn Terry
September 10, 2026
5
out of
5
rating by Glenn Terry
"They have always provided great coverage at a competitive price, customer service is also fantastic."
We responded:
"Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience with our office. Our team at Teresa Lumsden State Farm is grateful for the opportunity to serve you and help with your insurance needs. Thank you for trusting us—we look forward to being here for you for many years to come!
"
Kim D H
September 10, 2026
5
out of
5
rating by Kim D H
"Very friendly"
We responded:
"Thank you so much for the 5-star review! We truly appreciate your support and are grateful you chose Teresa Lumsden State Farm to help with your insurance needs. Our team is always here to provide the Good Neighbor service you deserve. Thank you for trusting us and for being part of our State Farm family!
"
Sara Walker
September 4, 2026
5
out of
5
rating by Sara Walker
"I had a great experience with State Farm! Caleb was extremely attentive and took the time to help us lower our payments, which we really appreciate. He made the whole process easy, explained everything clearly, and was friendly and professional from start to finish. It’s such a relief to be able to save money while still having the coverage we need. Thank you, Caleb, for going above and beyond to help us save money and come out with more coverage than I previously had. I highly recommend State Farm and Caleb to anyone looking for great service and better rates!"
We responded:
"Thank you so much for the wonderful review! We truly appreciate you taking the time to share your experience. It was a pleasure helping you find ways to save while also making sure you have the coverage you need. We’re grateful for your trust in our office and especially appreciate your recommendation. We look forward to being here for you for many years to come!
"
Lisa Harris
July 24, 2026
5
out of
5
rating by Lisa Harris
"Knowledgeable agent, helpful staff."
We responded:
"Lisa, thank you for your kind review! We're so glad you found our team knowledgeable and helpful. We appreciate your support of Teresa Lumsden State Farm Agency and look forward to assisting you with your insurance needs."
Curtis Stoner
July 24, 2026
1
out of
5
rating by Curtis Stoner
"Initially no problem at all. We paid and paid and then a slight fender bender and our rates go up. What's the purpose in paying and having coverage and then paying AGAIN when something happens?"
We responded:
"Curtis, we're sorry to hear your experience didn't meet your expectations. Thank you for taking the time to share your feedback.
— Teresa Lumsden State Farm Agency"
Kimberly Vaughn
July 22, 2026
5
out of
5
rating by Kimberly Vaughn
"Employees of Teresa are very nice and professional."
We responded:
"Thank you so much for your wonderful Google review! We truly appreciate your support and are thrilled to hear you had a great experience. Your feedback means a lot to our team and helps us continue delivering the quality service you deserve. We look forward to welcoming you back again soon!"
James McKenzie
July 22, 2026
5
out of
5
rating by James McKenzie
"Staff courteous and eager to provide personal service."
We responded:
"Thank you so much for your review! We truly appreciate your kind words and are glad you had a great experience. Your feedback means a lot to our team, and we look forward to serving you again soon!"
Tom Bojo
July 20, 2026
2
out of
5
rating by Tom Bojo
"She was great until I needed her. I had a tragic loss and received no help from her and little from the adjuster."
We responded:
"Tom, we're sorry to hear about your experience. Thank you for taking the time to leave a review.
— Teresa Lumsden State Farm Agency"
Tara Bennett
July 20, 2026
1
out of
5
rating by Tara Bennett
"Will never have State Farm again. They never pay any claims , just raise the price all the time and take your money. DO NOT go with State Farm."
We responded:
"Tara, we're sorry to hear about your experience. We appreciate you taking the time to leave your feedback.
— Teresa Lumsden State Farm Agency"
Debra Burton
July 20, 2026
5
out of
5
rating by Debra Burton
"Always there when you need."
We responded:
"Hi Debra, thank you so much for the 5-star review! We truly appreciate your support and choosing Teresa Lumsden State Farm Agency. We’re here for you whenever you need anything."
Craig Th
July 20, 2026
5
out of
5
rating by Craig Th
"Caleb was very helpful and super friendly. He was wanting to make sure we received the best possible price for what we were looking for. I will definitely continue to use this office. They are great people and very knowledgeable.
I highly recommend them for your insurance needs."
We responded:
"Thank you so much for taking the time to review everything. We truly appreciate it.
Your feedback and attention to detail help us make sure you’re getting the right coverage and options for your needs.
If you have any questions or would like to discuss anything further, please don’t hesitate to reach out. Thanks again for your review and continued trust."
Marsha
June 24, 2026
5
out of
5
rating by Marsha
"State Farm has consistently been a reliable agency that offers great personalized service. I have found that their rates are fair and more competitive than other insurance companies. It’s great to be able to connect with a local agent!"
We responded:
"Thank you so much, Marsha, for your Google review! We truly appreciate you taking the time to share your experience with us. Your kind words mean a lot and help our team keep doing what we love.
We’re grateful you chose to work with us, and we’re thrilled to hear everything went well. Reviews like yours make a real difference—both for our business and for others who are looking for a trusted place to go.
Thank you again, Halle! We hope to see you again soon, and we’ll be here whenever you need us."
Ten Gallon Allen
June 23, 2026
1
out of
5
rating by Ten Gallon Allen
"I haven't had State Farm in well over a year and now you want to know how your doing. When I had SF corporate kept sending me cancelation letters because you said you didn't have "a copy of my driver's license", even after sending it to corporate and going to Theresa (agent) 3 times in person to make you a copy. The letters of cancelation kept coming. So, I left SF and went with USAA. I'll never go back to State Farm. You guys really need to get your S together."
We responded:
"We're sorry to hear your experience did not meet your expectations. Thank you for taking the time to leave a review.
— Teresa Lumsden State Farm Agency"
Suzette Davis
June 1, 2026
5
out of
5
rating by Suzette Davis
"Caleb was great getting back to me quickly and checking on my car insurance!"
We responded:
"Suzette, thank you for the wonderful 5-star review! We’re so glad Caleb could respond quickly and assist with your car insurance needs. We truly appreciate your trust in the Teresa Lumsden State Farm Agency. Please don’t hesitate to reach out anytime you need anything."
Heather
May 22, 2026
5
out of
5
rating by Heather
"He worked really hard to make sure I was getting the best rate for what I needed after being with Allstate and then providing $300 a month coverage that was no longer feasible and raising it every six months"
We responded:
"Heather, thank you for your review! We’re glad we could work hard to find the best rate for the coverage you needed. We appreciate you choosing the Teresa Lumsden State Farm Agency. Please reach out anytime if you need assistance."
Melanie Abney
May 13, 2026
5
out of
5
rating by Melanie Abney
"The staff here are always ready to help, professional and friendly!"
We responded:
"Melanie, thank you for your kind remarks about our team. Thank you for allowing us to handle your insurance needs for so many years."
Jerry Penney
May 11, 2026
5
out of
5
rating by Jerry Penney
"Brought my vehicle and homeowners back to within reason. Coverages lm good with."
We responded:
"Jerry, thank you for trusting the Lumsden Agency and State Farm for your insurance needs. We look forward to working with you and Betty."
Kathleen Ray
April 15, 2026
5
out of
5
rating by Kathleen Ray
"Caleb was very easy to work with and pricing was very reasonable."
We responded:
"Hi Kathleen, thank you for your wonderful review! We’re glad to hear that Caleb was easy to work with and that you found our pricing reasonable. We truly appreciate your feedback and look forward to assisting you with your insurance needs in the future."
Kim McCollum
March 31, 2026
5
out of
5
rating by Kim McCollum
"Genuine professionalism...quick response...they've got your back!"
We responded:
"Kim, thank you for recognizing our commitment to professionalism and quick service. We’re here whenever you need us at the Teresa Lumsden State Farm Agency!"
Jolyn Parker
March 25, 2026
5
out of
5
rating by Jolyn Parker
"I had a great experience with my State Farm agent, Caleb, and his office. He helped us get excellent coverage for both our home and vehicles at a great rate. Caleb was always quick to respond and took the time to answer every question we had, no matter how big or small.
Even now, if I call he’s always willing to help—and if he can’t personally assist, he makes sure someone in the office can. That level of customer service really stands out.
Highly recommend Caleb and his team—thank you for everything!"
We responded:
"Jolyn, we truly appreciate you taking the time to share your experience! We’re so glad Caleb and our team could provide excellent coverage and standout service for your home and vehicles. We appreciate your trust in the Teresa Lumsden State Farm Agency and look forward to continuing to assist you!"